Emerald Edge Finishing

Serves Newberg, OR

35244

Hired 8 times

8 employees

1 year in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun Closed
Mon 8:00 am - 5:00 pm
Tues 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thurs 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 4:00 pm

Credentials

License

License Holder: Luis Penaloza 
License Type: Contractor – Residential General (OR) 
License number: #250554 
License verified on 1/22/2025 
Valid through 4/19/2026 
Verify license 

Background Check

Luis Penaloza 
Completed on 1/21/2025 

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Introduction

With over a decade of experience in drywall, painting, and exterior restoration, Emerald Edge Finishing brings a level of precision and adaptability that sets us apart. We’re not just about getting the job done—we’re about getting it done right. From drywall installation to intricate painting, siding, and remodeling projects, we offer a wide range of services tailored to your specific needs. What truly sets us apart is our meticulous attention to detail. No matter the scope or complexity of the job, we don’t let anything slip through the cracks. Every project is approached with care, ensuring the results meet high standards while staying within your budget. Whether you’re looking for high-end finishes or practical solutions, we ensure every detail is accounted for. When you work with Emerald Edge Finishing, you’re hiring a team that values quality, efficiency, and adaptability. We don’t just promise great results—we deliver them.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our pricing is tailored to meet each customer's specific needs. Whether you're looking to save money with a practical solution or want to invest in a standout piece using high-end, durable materials, we’ve got you covered. Our goal is to provide options that fit your budget while delivering exceptional results.

What is your typical process for working with a new customer?

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Our process begins with a no-cost, no-commitment consultation. This is an opportunity for us to listen carefully to the customer’s needs and understand any challenges they’re facing. We also use this time to provide our professional insight, identifying additional or potential issues the customer might not have noticed. From there, we create a custom-tailored estimate specific to their project, ensuring it aligns with their budget without cutting corners. If they choose to work with us, we maintain close communication throughout the entire process. We prioritize their safety and comfort, aiming to make the experience as smooth and non-invasive as possible. Our ultimate goal is to deliver a result that not only meets but exceeds their expectations, leaving them happy with the final outcome.

What education and/or training do you have that relates to your work?

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Our team is made up of seasoned experts in their respective fields, with experience ranging from over a decade to more than three decades. We ensure we have an A-team capable of handling any challenges that come our way. As the contractor, I bring a wealth of knowledge and experience both on-site and behind the scenes. My background includes roles as a project manager and office manager for multimillion-dollar companies, where I honed systems and processes to ensure seamless operations. These refined methods allow us to deliver a smooth, enjoyable, and memorable experience for our customers.

How did you get started doing this type of work?

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I started nearly 15 years ago, working my way up from the ground level as a helper. Over time, I learned multiple trades and built a solid foundation of skills. This experience eventually led to management roles, where I gained a deeper understanding of running projects. From there, I took the leap to start my own business, combining my hands-on expertise with leadership skills to deliver exceptional results.

What types of customers have you worked with?

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We’ve worked with a diverse range of customers, including residential homeowners, real estate investors, and commercial clients. No matter the type of customer, we tailor our approach to meet their unique needs to their satisfaction and above.

Describe a recent project you are fond of. How long did it take?

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I take pride in every project we take on, as we focus solely on trades we are passionate about. This passion ensures positive experiences across the board. One project I’m particularly fond of involved redoing work that had been improperly completed by other contractors. The customer, who had almost lost hope, was referred to us by some of our previous satisfied clients. We stepped in with the right solutions, addressed their concerns, and turned things around without a single complaint. It’s incredibly rewarding to see a customer’s faith in contractors restored and to leave knowing they’re relieved and happy with the final outcome. Moments like these remind us why we do what we do.

What advice would you give a customer looking to hire a provider in your area of work?

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Take the time to thoroughly vet your potential contractor. Are they qualified? Do they have a strong portfolio of work? Remember, a picture is worth a thousand words—ask to see examples of their completed projects. Communication is critical. Most conflicts arise not from ill intent but from misunderstandings, so make sure your contractor is clear and responsive. Review their proposal carefully—if it lacks detail, the project is more likely to encounter issues, hidden costs, or unnecessary complications. Finally, assess how invested the contractor or sales representative is in your project. Some are only after a paycheck, but the best contractors will have your best interests at heart, prioritizing your satisfaction and the quality of their work.

What questions should customers think through before talking to professionals about their project?

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1: What is my goal for this project? Define your vision and what you hope to achieve. Are you looking for a functional solution, a high-end finish, or a balance between the two? 2: What is my budget? Having a realistic budget in mind can help professionals provide tailored solutions that fit your financial limits without sacrificing quality. 3: What is my timeline? Consider when you’d like the project completed and whether you have flexibility in your schedule. 4: Do I have specific preferences or requirements? Think about materials, colors, styles, or any must-haves for your project. Having clarity on these details will help guide the conversation. 5: What is the current state of the space? Be prepared to share details about the existing condition of the project area. Are there any challenges, damages, or limitations professionals should know about? 6: Do I have examples or inspiration? Bringing photos, sketches, or ideas can help professionals understand your vision more clearly. By considering these questions ahead of time, customers can have more productive conversations and set their project up for success.

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